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Zemke, Ron. 4 0

Coaching knock your socks off service / 6 6 Ron Zemke & Kristin Anderson. - - - xxi, 148 p. : ill. 23 cm. - - - - - . - . - 0 . - . - 0 .



Includes bibliographical references (p. 144-146).



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ISBN: 814479359

ISSN: 2 = =

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Customer services.;Supervision of employees.;Mentoring in business.;Employee motivation.;Employees ----Counseling of.----20--

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LC Class. No.: HF5415.5 / .Z459 19972

Dewey Class. No.: 658.3/14 / 220

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