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Gitomer, Jeffrey H. 4 0

Knock your socks off selling / 6 6 Jeffrey Gitomer and Ron Zemke. - - - xiv, 205 p. : ill. 23 cm. - - - - - . - . - 0 . - . - 0 .



Includes bibliographical references (p. 204).



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ISBN: 814470300

ISSN: 2 = =

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Subjects--Topical Terms:
Customer loyalty.;Consumer satisfaction.;Customer services. --------20--

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LC Class. No.: HF5415.525 / .G583 19992

Dewey Class. No.: 658.85 / 221

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