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Agabao,Maria Cellyn M. Anda,Jeraldynne E. Dalistan, Angela Anne A. Garcia, Jazmyne Criselle A. Lerum, Cheena louisse D. and Salaysay, Erika Grace C. 4 0

SelfridgesThe Customer is always right basis for service quality andcustomer satisfaction / 6 6 Maria Cellyn M. Agabao, Jeraldynne E.Anda, Angela Anne A. Dalistan, Jazmyne criselle A. Garcia, Cheena louisse D. Lerum and Erika Grace C. Salaysay. - - - ii, 64p. 28cm. - - - - - . - . - 0 . - . - 0 .

Undergraduate Thesis: (B.S. in Hotel and Hospitality Management) - Pamantasan ng Lungsod ng Maynila 2016.





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