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O'Dell, Carla S., 4 0 1950-

If only we knew what we know : the transfer of internal knowledge and best practice / 6 6 Carla O'Dell, C. Jackson Grayson, Jr., with Nilly Essaides. - - - xvii, 238 pages : illustration 25 cm. - - - - - . - . - 0 . - . - 0 .



Includes bibliographical references and index.



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Professional.











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ISBN: 0684844745 (hardcover)

ISSN: 2 = =

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Organizational learning.;Knowledge management.;Communication in organizations.;Benchmarking (Management). --------20--

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LC Class. No.: HD58.82 / .O3 19982

Dewey Class. No.: 658.3124 Od2i 1998 / 221

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