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Anderson, Kristin, 4 0 1962-

Delivering knock your socks off service / 6 6 Kristin Anderson, Ron Zemke. - Revised edition. - - ix, 149 pages : illustrations 24 cm. - - - - - . - . - 0 . - . - 0 .



Includes bibliographical references.



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Professional.











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ISBN: 0814479707 (paperback)

ISSN: 2 = =

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Nat. Bib. No.: 2

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LC Class. No.: HF5415.5 / .A53 19982

Dewey Class. No.: 658.812 An23d 1998 / 222

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