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Sewell, Carl. 4 0

Customers for life : how to turn that one-time buyer into a lifetime customer / 6 6 by Carl Sewell and Paul B. Brown ; foreword by Tom Peters ; afterword by Stanley Marcus. - First edition. - - xx, 175 pages : illustrations 25 cm. - - - - - . - . - 0 . - . - 0 .







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An approach to customer service to achieve a competitive advantage.

Adult.











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ISBN: 0671747959 (paperback)

ISSN: 2 = =

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Nat. Bib. No.: 2

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Customer service.;Automobile industry and trade;Automobile dealers;Automobile industry. ----Customer services--United States.;United States.----

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LC Class. No.: HF5415.5 / .S49 19902

Dewey Class. No.: 658.812 Se89c 1990 / 220

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