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Beyond total quality management : toward the emerging paradigm / 6 6 Greg Bounds [and three others]. - - - xxviii, 817 pages : illustration 25 cm. - - - - - McGraw-Hill series in management . - . - 0 . - . - 0 .



Includes bibliographical references and indexes.



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Professional.











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ISBN: 0070066787 (paperback)

ISSN: 2 = =

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LC Class. No.: HD62.15 / .B49 19942

Dewey Class. No.: 658.562 B468 1994 / 221

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