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Goetsch, David L. 4 0

Introduction to total quality : quality management for production, processing, and services / 6 6 David L. Goetsch, Stanley B. Davis. - Second edition. - - xii, 660 pages : illustration 24 cm. - - - - - . - . - 0 . - . - 0 .



Includes bibliographical references and index.



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Professional.











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ISBN: 0132325217 (hardcover)

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LC Class. No.: HD62.15 / .G64 19972

Dewey Class. No.: 658.562 G555i 1997 / 221

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