Duchessi, Peter, 4 0 1953-
Crafting customer value : the art and the science / 6 6 Peter Duchessi. - - - xi, 193 pages 25 cm. - - - - - . - . - 0 . - . - 0 .
Published in arrangement with : Purdue University Press, West Lafayette, Indiana.
Includes bibliographical references and index.
5
Professional.
5
8179920380 (hardcover)
2 = =
2
2 --0------
6 --0-- 2 --------
0 2 --
--20------
Customer loyalty.;Customer relations. --------20--
--------20--
----2
HF5415.525 / .D83 20012
658.812 D857c 2002 / 2
/
/
Crafting customer value : the art and the science / 6 6 Peter Duchessi. - - - xi, 193 pages 25 cm. - - - - - . - . - 0 . - . - 0 .
Published in arrangement with : Purdue University Press, West Lafayette, Indiana.
Includes bibliographical references and index.
5
Professional.
5
8179920380 (hardcover)
2 = =
2
2 --0------
6 --0-- 2 --------
0 2 --
--20------
Customer loyalty.;Customer relations. --------20--
--------20--
----2
HF5415.525 / .D83 20012
658.812 D857c 2002 / 2
/
/