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Evans, James R. 4 0 1950-

Quality and performance excellence : management, organization, and strategy / 6 6 James R. Evans. - Fifth edition. - - x, 502 pages : illustrations 24 cm. - - - - - . - . - 0 . - . - 0 .

Rev. ed. of: Total quality : management, organization and strategy. 4th ed.

Includes bibliographical references and index.



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ISBN: 9780324381320;0324381328 (paperback)

ISSN: 2 = =

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LC Class. No.: HD62.15 / .D4 20082

Dewey Class. No.: 658.4013 Ev15q 2008 / 2

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