Arandela, Elishah Rhein P.; Cabacang, Beverly O.; Devaras, Lady Zyanien V.; Illin, James Simon T.; Pablo, Nicole M.; Tolentino, Princess Renae C.

The relationship between cost of living and saving behavior of BPO employees in Sta. Cruz, Manila: Basis for personal financial plan - Business Research: (BSBA major in Financial Management) - Pamantasan ng Lungsod ng Maynila, 2025

ABSTRACT: This study investigates the relationship between the cost of living and the saving behavior of Business Process Outsourcing (BPO) employees in Sta. Cruz, Manila, who perceive their income as sufficient. Despite competitive salaries in the BPO sector, many employees struggle to build savings due to escalating living expenses. The purpose of this study is to examine how components of cost of living-----housing expenses, basic needs, and loan payments-----affect saving intention, goal achievement, and spending patterns. A quantitative research approach was employed, utilizing descriptive-correlational design and purposive sampling. A total of 140 BPO employees participated by answering a structured survey questionnaire distributed via Google Forms. Data were analyzed using means, standard deviations, and Pearson Product-Moment Correlation Coefficient to determine relationships variables. Findings show that respondents experience a high cost of living, especially in housing and daily necessities, which significantly limits their ability to save. The results revealed a moderate positive correlation between cost of living and saving behavior, indicating that while income may be sufficient, financial stability is hindered by unavoidable living costs. The data suggests that financial pressures in urban areas play a substantial role in reducing employees saving capacity. This study is anchored in the Theory of Planned Behavior, emphasizing that attitudes, intentions, and perceived control influence financial behavior. The findings support the theory by demonstrating how external economic factors and personal intentions shape saving habits. It also contributes uniquely by focusing on a demographic that is commonly overlooked in savings literature-----employees with adequate income but low financial resilience. It others valuable insights for financial planners, BPO employers, and policymakers in developing targeted strategies and support systems to improve saving behavior and financial well-being among urban workers.




academic writing

HG179 A73 2025

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