Michael, Angie, 4 0 1948-

Best impressions in hospitality : your professional image for excellence 6 6 Angie Michael. - - - xvii, 214 pages : illustrations 24 cm. - - - - - . - . - 0 . - . - 0 .



Includes bibliographical references (p. [203]-206) and index.



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Presents a comprehensive guide to a career in the hospitality industry and provides information on appearance, grooming, body language, customer relations, and business etiquette in order to develop the skills necessary to succeed.

Adult;Adult Follett Library Resources











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0-7668-1584-6 (paperback)

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99-049977

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Hotels;Restaurants;Hotels and motels;Restaurants ----Employees.;Employees.;Employees.;Employees.------


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TX911.2 / .M53 20002

R 647.940683 / M582b 20002

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