Attitudinal behavior of able employees towards employees with disabilities & senior citizens as food servers in selected shakey's branches in Manila : a basis for employee adaptive program (Record no. 37714)

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fixed length control field 02728nam a22001817a 4500
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control field FT9000
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control field 20260130145541.0
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Classification number TX 911.3 C33 2024
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Personal name Cajayon, Harhen P. De Gala, Jarmaine D. Dela Cruz, Trishtan Carl V. Dizon, Allen Kyle C. Esquillo, Juliana Rowiza F. Figuracion, Jean Kylle P. Mercado, Jasmine Rose C. Ocampo, Jorge Philip O. Ranay, Aliyah Saena Sigue, Allyana Gayel
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Title Attitudinal behavior of able employees towards employees with disabilities & senior citizens as food servers in selected shakey's branches in Manila : a basis for employee adaptive program
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Date of publication, distribution, etc. 2024
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Other physical details Undergraduate thesis : (Bachelor of Science in Hospitality Management) - Pamantasan ng lungsod ng Maynila, 2024.
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Source unmediated
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General note The integration of Persons with Disabilities (PWDs) and Senior Citizens (SCs) in the workforce is a badge of progress toward inclusivity, but there are still several challenges that have to be addressed in terms of providing equal opportunities, especially in food service. This study looks into the attitudes, awareness, and experiences of non-disabled employees regarding PWDs and SCs as food servers in selected branches of Shakey's Manila. Anchored on legal frameworks such as the Magna Carta for Disabled Persons (R.A. 7277) and the Expanded Senior Citizens Act of 2010 (R.A. 9994), the study assesses the effectiveness of inclusionary hiring policies while identifying barriers to full participation by such employees. The study reveals generally positive attitudes among the non-disabled employees in acknowledging the contributions of PWDs and SCs toward teamwork, communication, and customer satisfaction through a quantitative descriptive approach. However, gaps noted include fostering active participation, awareness of legal protections, and the availability of adaptive workplace programs. This underlines the need for interventions in the form of specialized training, mentorship programs, accessible infrastructure, and enhanced anti-discrimination policies. An inclusive workforce can be transformative, especially where diversity enriches the organizational culture and enhances the delivery of services. If systemic gaps are addressed, it would not only strengthen its reputation as a leader in being inclusive but also inspire further industry efforts toward equitable employment practices. This research would therefore add to the current discourse on workforce diversity by forming a basis for further studies and policy innovation targeted at empowering marginalized groups within the labor market.
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          Filipiniana-Thesis PLM PLM Filipiniana Section 2026-01-23 Donation   TX 911.3 C33 2024 FT9000 2026-01-26 2026-01-26 Thesis

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