Conflict and crisis communication : principles and practice / edited by Carol A. Ireland, Martin J. Fisher, and Gregory M. Vecchi. 6

By: 4 0 16, [, ] | [, ] |
Contributor(s): 5 6 [] |
Language: Unknown language code Summary language: Unknown language code Original language: Unknown language code Series: ; London : Routledge, ©201146Edition: Description: 24 cm. xix, 215 pages : illustrationsContent type: text Media type: unmediated Carrier type: volumeISBN: 9780415615129 (paperback)ISSN: 2Other title: 6 []Uniform titles: | | Related works: 1 40 Ireland, Carol A.,;Fisher, Martin J.,;Vecchi, Gregory M., 6 [editor.;editor.;editor.]Subject(s): -- 2 -- 0 -- -- | -- 2 -- 0 -- 6 -- | 2 0 -- | -- -- 20 -- | | -- -- Conflict management.;Interpersonal communication.;Negotiation. -- -- 20 -- | -- -- -- 20 -- --Genre/Form: -- 2 -- Additional physical formats: DDC classification: | 363.2/3 LOC classification: | HM1126 | .C616 20112Other classification:
Contents:
Conflict and crisis negotiation : the negotiated resolution model by Gregory M. Vecchi -- Negotiation : principles and theoretical underpinnings by Neil Gredecki -- Crisis situations : communications, goals, and techniques by Samuel L. Browning, Andrea M. Brockman, and Vincent B. van Hasselt -- Application of the critical incident to mental illness and cognitive impairment : considerations and implications by Carol A. Ireland -- Application of the critical incident to personality disorder : considerations and implications by Carol A. Ireland -- Ethical considerations in a conflict and crisis situation by Martin J. Fisher -- Expertise of the negotiator in conflict and crisis communication by Martin J. Fisher -- When the management of the critical incident goes wrong : pitfalls and suggested approaches by Debbie Marsh -- Post critical incident : considerations by Abigail S. Tucker -- Held against their choice : behaviour, considerations and implications for the captive by Carol A. Ireland and Gretory M. Vecchi.
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Item type Current location Home library Collection Call number Status Date due Barcode Item holds
Book PLM
PLM
Circulation Section 		Circulation-Circulating 363.23 C76 2011 (Browse shelf) Available C36248
Total holds: 0

56

Includes bibliographical references and index.

Conflict and crisis negotiation : the negotiated resolution model by Gregory M. Vecchi -- Negotiation : principles and theoretical underpinnings by Neil Gredecki -- Crisis situations : communications, goals, and techniques by Samuel L. Browning, Andrea M. Brockman, and Vincent B. van Hasselt -- Application of the critical incident to mental illness and cognitive impairment : considerations and implications by Carol A. Ireland -- Application of the critical incident to personality disorder : considerations and implications by Carol A. Ireland -- Ethical considerations in a conflict and crisis situation by Martin J. Fisher -- Expertise of the negotiator in conflict and crisis communication by Martin J. Fisher -- When the management of the critical incident goes wrong : pitfalls and suggested approaches by Debbie Marsh -- Post critical incident : considerations by Abigail S. Tucker -- Held against their choice : behaviour, considerations and implications for the captive by Carol A. Ireland and Gretory M. Vecchi.

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