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Hotel front office management / James A. Bardi. 6

By: Bardi, James A., 4 0 16, 1947- [, ] | [, ] |

Contributor(s): 5 6 [] |

Language: Unknown language code Summary language: Unknown language code Original language: Unknown language code Series: ; Hoboken, N.J. : John Wiley & Sons, [2011];copyright 201146Edition: Fifth editionDescription: 23 cm. xv, 492 pages : illustrationsContent type: text Media type: unmediated Carrier type: volumeISBN: 978981253354-8 (newsprint)ISSN: 2Other title: 6 []Uniform titles: | | Related works: 1 40 6 []Subject(s): -- 2 -- 0 -- -- | -- 2 -- 0 -- 6 -- | 2 0 -- | -- -- 20 -- | | -- -- Hotel management. -- -- 20 -- | -- -- -- 20 -- --Genre/Form: -- 2 -- Additional physical formats: DDC classification: | 647.94068 B236h 2011 LOC classification: | TX911.3.M27 | B35 20112Other classification:

Contents:

Action note: In: Summary: Provided by publisher. Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics-- Other editions:

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Item type	Current location	Home library	Collection	Call number	Status	Date due	Barcode	Item holds
Book	PLM	PLM Circulation Section	Circulation-Circulating	647.94068 B236h 2011 (Browse shelf)	Available		C36907

Total holds: 0

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Previous	629.27 R353u 2003 Understanding automotive electronics / William B. Ribbens ; with contributions to previous editions by Norman P. Mansour ... [et al.].	629.83 D633s 2012 Schaum's outline of theory and problems of feedback and control systems /	643.7 H352w 2005 What no one ever tells you about renovating your home /	647.94068 B236h 2011 Hotel front office management /	650.0285 Se58i 1995 Information technology in business : principles, practices, and opportunities /	651.7 C369b 1979 Business communications /	651.7 L796b 2004 Business communication : building critical skills /	Next

Includes bibliographical references and index.

Provided by publisher. Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics--

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