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Beep card utilization on the operational efficiency and customer satisfaction of the light rail transit (LRT) 6

By: Guinto, Shane Eryz. Igloria, Alfrancis P. Novio, Christian H. Ocbina, Michael John D. Pattugalan, Arcee P. 4 0 16, [, ] | [, ] |

Contributor(s): 5 6 [] |

Language: Unknown language code Summary language: Unknown language code Original language: Unknown language code Series: ; Janaury 202446Edition: Description: 55 pagesContent type: text Media type: unmediated Carrier type: volumeISBN: ISSN: 2Other title: 6 []Uniform titles: | | Related works: 1 40 6 []Subject(s): -- 2 -- 0 -- -- | -- 2 -- 0 -- 6 -- | 2 0 -- | -- -- 20 -- | | -- -- -- -- 20 -- | -- -- -- 20 -- --Genre/Form: -- 2 -- Additional physical formats: DDC classification: | LOC classification: | | 2Other classification:

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Action note: In: Summary: Abstract This research paper examined the relationship between business sustainability and operational performance in selected milk tea shops around Manila City. A survey was conducted among 30 franchise owners of three prominent milk tea brands - Big Brew, I Love Milktea, and Infinitea. The survey results indicated that there is a statistically significant relationship between business sustainability and operational performance, leading to the rejection of the null hypothesis. The study employed a quantitative research approach, utilizing a structured questionnaire to collect data. The questionnaire covered various aspects of business sustainability, including environmental practices, social responsibility, and economic viability. Operational performance was measured through indicators such as sales growth, customer satisfaction, and operational efficiency. The collected data was analyzed using statistical techniques, including correlation and regression analysis. The findings revealed a positive correlation between business sustainability and operational performance. Milk tea shops with higher levels of sustainability practices tended to experience better sales growth, higher customer satisfaction, and increased operational efficiency. The implications of this study are significant for milk tea shop owners and managers. It highlights the importance of incorporating sustainable practices into their operations. By focusing on environmental sustainability, social responsibility, and economic viability, milk tea shops can enhance their operational performance and gain a competitive advantage. This research paper contributed to the existing literature on sustainable business practices and offers practical implications for milk tea shop owners and managers. The findings underscored the potential benefits of adopting sustainable practices, not only for the environment but also for business performance. By embracing sustainability, milk tea shops can attract environmentally conscious customers, improve customer satisfaction, and optimize their operations. In conclusion, this study provided valuable insights into the relationship between business sustainability and operational performance in the context of milk tea shops. The findings emphasize the positive impact of sustainable practices on operational performance. Milk tea shop owners and managers should consider integrating sustainability into their business strategies to achieve long-term success and contribute to a more sustainable future. KEYWORDS Business Sustainability, Operational Performance, Milk Tea, Eco-friendly Packaging, Sustainable Sourcing Other editions:

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Item type	Current location	Home library	Collection	Call number	Status	Date due	Barcode	Item holds
Book	PLM	PLM Filipiniana Section	Filipiniana-Thesis	HF5410 G85 2024 (Browse shelf)	Available		FT7994

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Previous	HF5387 C46 2024 Nutrifuel bar: a feasibility study of a nutrient-packed energy bar with natural ingredients	HF5410 A85 2024 Socal Media marketing as an operational tool on small businesses growth owners in Manila's personal care industry	HF5410 E36 2024 NutriChew:a Feasibility Study on the potential market and sustainable production of chewy vegetables with dips as a nutritious snack alternative in San Nicolas, Binondo.	HF5410 G85 2024 Beep card utilization on the operational efficiency and customer satisfaction of the light rail transit (LRT)	HF5413 C37 2023 Green marketing: Purchasing decision of housewives towards eco-friendly	HF5414.13 A65 2024 Serene: A multi-purpose, naturally made facial spray with antimicrobial properties /	HF5415 Al8.2016 Strategic Marketing Plan for Pizza Hut	Next

Business Research: (BSBA major in major in Operations Management) - Pamantasan ng Lungsod ng Maynila, 2024 56

Abstract This research paper examined the relationship between business sustainability and operational performance in selected milk tea shops around Manila City. A survey was conducted among 30 franchise owners of three prominent milk tea brands - Big Brew, I Love Milktea, and Infinitea. The survey results indicated that there is a statistically significant relationship between business sustainability and operational performance, leading to the rejection of the null hypothesis. The study employed a quantitative research approach, utilizing a structured questionnaire to collect data. The questionnaire covered various aspects of business sustainability, including environmental practices, social responsibility, and economic viability. Operational performance was measured through indicators such as sales growth, customer satisfaction, and operational efficiency. The collected data was analyzed using statistical techniques, including correlation and regression analysis. The findings revealed a positive correlation between business sustainability and operational performance. Milk tea shops with higher levels of sustainability practices tended to experience better sales growth, higher customer satisfaction, and increased operational efficiency. The implications of this study are significant for milk tea shop owners and managers. It highlights the importance of incorporating sustainable practices into their operations. By focusing on environmental sustainability, social responsibility, and economic viability, milk tea shops can enhance their operational performance and gain a competitive advantage. This research paper contributed to the existing literature on sustainable business practices and offers practical implications for milk tea shop owners and managers. The findings underscored the potential benefits of adopting sustainable practices, not only for the environment but also for business performance. By embracing sustainability, milk tea shops can attract environmentally conscious customers, improve customer satisfaction, and optimize their operations. In conclusion, this study provided valuable insights into the relationship between business sustainability and operational performance in the context of milk tea shops. The findings emphasize the positive impact of sustainable practices on operational performance. Milk tea shop owners and managers should consider integrating sustainability into their business strategies to achieve long-term success and contribute to a more sustainable future. KEYWORDS Business Sustainability, Operational Performance, Milk Tea, Eco-friendly Packaging, Sustainable Sourcing

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