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The impact of educational attainment discrimination on employee's work opportunities, work performance and employee turnover in business process outsourcing industry in Metro Manila 6

By: Arpon, Lorenz Anthony B.; Doblada, Alexander Allen M.; Fajardo, Nomer Aerich R.; Feliciano, Edward Yzed T.; Gelope, Jeanne Andre D.; Santos, Patricia G.; Tomo, Mary Ann M. 4 0 16, [, ] | [, ] |

Contributor(s): 5 6 [] |

Language: Unknown language code Summary language: Unknown language code Original language: Unknown language code Series: ; 4489646Edition: Description: 71 pagesContent type: text Media type: unmediated Carrier type: volumeISBN: ISSN: 2Other title: 6 []Uniform titles: | | Related works: 1 40 6 []Subject(s): -- 2 -- 0 -- -- | -- 2 -- 0 -- 6 -- | 2 0 -- | -- -- 20 -- | | -- -- -- -- 20 -- | -- -- -- 20 -- --Genre/Form: -- 2 -- Additional physical formats: DDC classification: | LOC classification: | | 2Other classification:

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Action note: In: Summary: ABSTRACT This paper covered the topic of educational attainment-related workplace discrimination in BPO firms. The objective is to analyze the presence of discriminatory components inside organizations. Another one of the study's objectives is to determine how prejudice affects the workplace and employees' productivity, particularly employee performance and satisfaction. The findings of this study, which were reached after surveying 43 Metro Manila employees who worked for a BPO company, will help companies manage discrimination issues. The study examines the reasons behind and effects of workplace and employee discrimination. The study emphasizes the need for action to reduce the lack of employment opportunities, enhance work performance, and reduce employee turnover, all of which are brought on by discrimination based on educational attainment. The human resources sector must eliminate any stigma associated with a person's educational background and focus instead on designing and building a better, safer, and more compassionate workplace. Other editions:

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Item type	Current location	Home library	Collection	Call number	Status	Date due	Barcode	Item holds
Book	PLM	PLM Filipiniana Section	Filipiniana-Thesis	HF5549.5 A77 2023 (Browse shelf)	Available		FT8359

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Undergraduate Thesis: (BSBA major in Human Resource Management) - Pamantasan ng Lungsod ng Maynila, 2022 56

ABSTRACT This paper covered the topic of educational attainment-related workplace discrimination in BPO firms. The objective is to analyze the presence of discriminatory components inside organizations. Another one of the study's objectives is to determine how prejudice affects the workplace and employees' productivity, particularly employee performance and satisfaction. The findings of this study, which were reached after surveying 43 Metro Manila employees who worked for a BPO company, will help companies manage discrimination issues. The study examines the reasons behind and effects of workplace and employee discrimination. The study emphasizes the need for action to reduce the lack of employment opportunities, enhance work performance, and reduce employee turnover, all of which are brought on by discrimination based on educational attainment. The human resources sector must eliminate any stigma associated with a person's educational background and focus instead on designing and building a better, safer, and more compassionate workplace.

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