Factors affecting work performance of staff nurses in selected government hospitals in Manila Badillo, Jillian Marisse M.; Magtoto, Leona Angela C.; Muñoz, Joane P.; Pajares, Mary Grace O.; Quilal-lan, Arianne B. and Valenzuela, Garvin Artie E. 6

Thesis (Undergraduate) Pamantasan ng Lungsod ng Maynila, 2008;College of Nursing, Bachelor of Science in Nursing 56

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ABSTRACT: Registered nurses are responsible for providing adequate nursing care for patients in the hospitals, as the nursing process being the primary tool. They also have the responsibility for creating a climate conducive to implementing standards that is related to the ultimate goal of the hospital which is the delivery of adequate patient care. Working climate is the prevailing atmosphere as experienced by employees, it is weather of the workplace, and it is a feeling about the internal environment of work. A positive work climate should be perceived by staff nurses to sustain motivation and improve performance level. The objective of this study is to determine the relationship among work climate, work performance and profile of staff nurses in selected government hospital in Manila. The study involved 20 staff nurses who were selected from each of the two government hospitals namely Tondo Medical Center and Gat Andres Bonifacio Memorial Medical Center using the purposive sampling technique. The Descriptive-Correlational design was utilized in this study. To answer the problems, the following statistical tools were applied: frequency and percentage for respondents profile; weighted mean for the perception of staff nurses on working climate and level of work performance; and Pearson's coefficient of correlation and t-test of significance for the relationship of work climate and work performance of staff nurses; and chi-square test for independence for the relationship of profile and work performance of staff nurses. In terms of profile, it was found out that most of the respondents belong to the following: age bracket 31-40 age years old (45%), female (75%), married (65%), Nurse I position (47.5%) and with >3 years length of experience (57.5%). The perception of staff on working climate was assessed using the Organizational Climate Survey questionnaire and it was revealed that staff nurses have a high perception on all the dimensions of the working climate with the overall mean of 3.2. On the other hand, the level of working performance obtained a weighted mean of 3.316 and showed that all the steps in the nursing process was perceived to be always done by staff nurses. The work climate and the work performance of the staff nurses were found to have no significant relationship. Moreover, it was revealed that the work performance of nurses was dependent on profile gender, civil status, position held and length of experience however, it was not dependent on age. It was therefore concluded that the research null hypotheses stating that there is no significant relationship between the work climate and the work performance of nurses was accepted while the null hypotheses stating there is no relationship between the nurses profile and work performance was rejected.

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