Telecommunicating as a determinant of job satisfaction and its relation to traditional work environment as perceived by individual contributors and supervisors of Intel Technology Philippines Manufacturing Incorporated (ITPM) / Melfi M. Caranto. 6

Thesis (M.A.) -- Pamantasan ng Lungsod ng Maynila, 2003.;A thesis presented to the faculty of the Graduate School of Arts, Sciences and Education in partial fulfillment of the requirements for the degree Master of Arts in Psychology. 56

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ABSTRACT: The study dwelt on telecommuting as determinant of job satisfaction and its relation to traditional work environment as perceived by individual contributors & supervisors of Intel Technology Philippines Manufacturing, Incorporated (ITPM). Specifically, the researcher tested if there is a significant relationship between the respondents' profile variables and the perception of the individual contributors and supervisors on telecommuting. Likewise, the perception of the respondents was sought of a general management, communications, training and support and rewards and recognitions. Consequently , the researcher established the relationship of job satisfaction on traditional work environment and telecommuting. The study employed descriptive survey method in assessing the perception of individual contributors & supervisors on telecommuting. The study involved contributors and supervisors from ITPM that is currently telecommuting on a regular basis. Respondents of the study in 86% of the said population. The researcher used a perception survey with three parts namely - Demographic Profile, Job Satisfaction and Survey used by Dr. Robert Morgensterm, Vide President for Human Resources of Fortel Incorporated in California, USA on his dissertation on telecommuting. The data were encoded into the matrix software called Statistical Program for Social Sciences for statistical analysis. For the compilation and interpretation of data, the frequency and percentage were used specifically in dealing with nominal data generated by demographic profile variables as well on the working environment variables. To ascertain the extent of job satisfaction of the respondents before and after telecommuting as well as the perception of the respondents on traditional work environment and telecommuting, mean ranges and weighted mean were used. To determine the relationship between the respondents' demographic variables and telecommuting as well as to establish the comparison of the perception of the respondents between traditional office environment and telecommuting, chi square was used and tested at 0.05 level of significance. It was found that majority of the respondents are between 25-30 years old and that they reside in Metro Manila. The respondents were found to have better job satisfaction as they practice telecommuting and that they favored this as an alternative work environment over the traditional office set-up. In the light of the foregoing data, it is recommended that industries of today should consider how technology can be of advantage not only for the machineries to improve its productivity and output but most importantly, to the enhancement of the employees welfare.

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