Allocate it: Optimization of resource allocation of IT consultancies using a decision support system

By: Lao, Camila T.; Paraiso, Hanna Nicole S.; Mendoza, James Richard L
Language: English Publisher: . . c2025Description: Capstone Project: (Bachelor of Science in Information Technology) - Pamantasan ng Lungsod ng Maynila, 2025Content type: text Media type: unmediated Carrier type: volumeGenre/Form: academic writingDDC classification: . LOC classification: T58.64 L36 2025
Contents:
ABSTRACT: In the IT industry, efficient resource allocation is crucial, yet many smaller consultancies still rely on outdated manual systems, leading to missed deadlines and overstretched teams. In response, Allocate IT, a web-based platform, was developed to streamline staff assignments based on skills and availability, improving efficiency. Utilizing a decision support system and frequency counting algorithm, it allows project managers to quickly match the right. The system underwent evaluation using software quality standards, achieving a user satisfaction score of 4.00 out of 5. High ratings were received in Functional Suitability with scores of 4.06 for Completeness and 4.2 for Correctness, in Reliability with Consistency at 4.1 and Availability at 4.2, and in Usability, with a notable 4.5 for User Interface Aesthetics. While performance across categories was strong, there is room for improvement in Stability, rated ay 3.96, and Appropriateness at 3.93. A confusion matrix analysis revealed that while the model excels in predicting correct resource allocations, it struggles with misallocated cases, indicating the need for refinement. Despite these challenges, Allocate IT represents a significant advancement in resource management IT consultancies, enhancing efficiency and effectiveness.
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Filipiniana Section 		Filipiniana-Thesis T58.64 L36 2025 (Browse shelf) Available FT8771
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ABSTRACT: In the IT industry, efficient resource allocation is crucial, yet many smaller consultancies still rely on outdated manual systems, leading to missed deadlines and overstretched teams. In response, Allocate IT, a web-based platform, was developed to streamline staff assignments based on skills and availability, improving efficiency. Utilizing a decision support system and frequency counting algorithm, it allows project managers to quickly match the right. The system underwent evaluation using software quality standards, achieving a user satisfaction score of 4.00 out of 5. High ratings were received in Functional Suitability with scores of 4.06 for Completeness and 4.2 for Correctness, in Reliability with Consistency at 4.1 and Availability at 4.2, and in Usability, with a notable 4.5 for User Interface Aesthetics. While performance across categories was strong, there is room for improvement in Stability, rated ay 3.96, and Appropriateness at 3.93. A confusion matrix analysis revealed that while the model excels in predicting correct resource allocations, it struggles with misallocated cases, indicating the need for refinement. Despite these challenges, Allocate IT represents a significant advancement in resource management IT consultancies, enhancing efficiency and effectiveness.

Filipiniana

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