Career opportunities and job qualifications: employers' perspective among graduates of hospitality management degree and voctech-hospitality operations course/s within selected hotels in Metro Manila / Sherizze Nicole O. Buenaventura.

ABSTRACT:
Students within the Hospitality Industry face persistent challenges related to unfair generalizations and stereotypes that impact their professional standing. Graduates holding degrees in Hospitality Management and those completing VocTech Hospitality Operations Course/s may inadvertently perpetuate misconceptions and biases. Despite the industry offering diverse opportunities, certain companies impose specific roles on individuals, hindering their ability to explore areas aligned with their chosen courses.
This research employs a qualitative methodology, utilizing thematic analysis on collected data, which includes in-depth interviews with three (3) Human Resource Managers from selected hotels in Metro Manila. The focus of these interviews navigates the perceptions of employers regarding career opportunities and job qualifications among graduates of Hospitality Management degree and Vocational Technical – Hospitality Operations courses, specifically addressing demographics, hiring qualifications and perspectives on recruiting both Bachelor of Science in Hospitality Management and VocTech – Hospitality Operation graduates.
Analysis of responses indicated that distinctions between Bachelor of Science in Hospitality Management and VocTech Hospitality Courses are minimal, primarily centering on specialization and duration of earning/certificate. Despite traditional preferences for degree holders, employers expect more from them, emphasizing acquired skills and knowledge. This expectations extends to the regularization process, where positive attitudes and job performance become vital. During the probationary period, dedication and demonstrated capabilities are crucial for job placement, influencing salary rates and career prospects. Employers consistently prioritize dedication and passion in recruitment decisions, reflecting the dynamic nature of the hospitality industry. The study recommends enhancements in academic practices to strengthen the capabilities of future hospitality employees. This will provide valuable insights that can guide both educational institutions and aspiring professionals in aligning qualifications with industry expectations, ultimately promoting enhanced career success. Furthermore, the study recommends expanding its scope to elucidate potential misconceptions surrounding these academic pathways and explore the nuanced professional landscape within the hospitality industry.