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Exceeding expectations : service tips and techniques to keep your customers coming back / producer/director, Philip Miller ; writers, Philip Miller [and others]. 6

By: 4 0 16, [, ] | Culinary Institute of America [, ] |

Contributor(s): 5 6 [] |

Language: Unknown language code Summary language: Unknown language code Original language: Unknown language code Series: ; [Hyde Park, N.Y.] : Culinary Institute of America, 200746Edition: Description: 4 3/4 in. 1 videodisc (79 min.) : sound, colorContent type: two-dimensional moving image Media type: video Carrier type: videodiscISBN: 1583153306ISSN: 2Other title: Exceeding expectations;Service tips and techniques to keep your customers coming back 6 []Uniform titles: | | Related works: 1 40 6 []Subject(s): -- 2 -- 0 -- -- | -- 2 -- 0 -- 6 -- | 2 0 -- | -- -- 20 -- | | -- -- Quality control.;Quality control.;Employees;Training of. Food service;Table service;Food service employees.;Food service management.;Restaurants;Films for the hearing impaired. -- -- 20 -- | -- -- -- 20 -- --Genre/Form: -- 2 -- Additional physical formats: DDC classification: | LOC classification: | TX911.3.Q34 .C897 | 2Other classification:

Contents:

Action note:

Production Credits: Editors, Philip Miller, Skip Thela, Maria Renz.

In: Summary: Every foodservice professional--from the beginner to the most accomplished chef--needs a comprehensive foundation of knowledge and skills to have the best opportunity for success. The Culinary Institute of America is the authority for providing the knowledge needed to educate, reinforce, and verify today's skills, techniques, and procedures -- container. Presenter describes quality service as hospitable, courteous, well-timed, consistent, efficient, knowledgeable,and communicating efficiently with the customers. Other editions:

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Item type	Current location	Home library	Collection	Call number	Status	Date due	Barcode	Item holds
Book	PLM	PLM Multimedia Library	Circulation-Circulating	TX 911.3 Q34 C897 OC (Browse shelf)	Available		DVD-24

Total holds: 0

Browsing PLM Shelves , Shelving location: Multimedia Library , Collection code: Circulation-Circulating Close shelf browser

Previous	No cover image available	No cover image available	No cover image available		No cover image available	No cover image available	No cover image available	Next
Previous	TX 911.3 M45 An96 2000 OC Anyone for drinks.	TX 911.3 M45 C897 2007 OC C.1 Recipe costing : the bottom line.	TX 911.3 M45 C897 2007 OC C.1 Recipe costing : the bottom line.	TX 911.3 Q34 C897 OC Exceeding expectations : service tips and techniques to keep your customers coming back /	TX 911.3 S24 Av71 2000 OC Avoid that hazard.	TX 911.3 T32 Es74 2006 OC Essential preparations	TX 928 H816 2009 OC Housekeeping.	Next

Title on DVD: Exceeding expectations.;ProChef Training Materials -- above title on disc cover and on container. 56

Editors, Philip Miller, Skip Thela, Maria Renz.

Every foodservice professional--from the beginner to the most accomplished chef--needs a comprehensive foundation of knowledge and skills to have the best opportunity for success. The Culinary Institute of America is the authority for providing the knowledge needed to educate, reinforce, and verify today's skills, techniques, and procedures -- container. Presenter describes quality service as hospitable, courteous, well-timed, consistent, efficient, knowledgeable,and communicating efficiently with the customers.

Enhanced DVD; includes Adobe Acrobat file with forms and information. System requirements for DVD-ROM features: Computer with Windows and a DVD-ROM drive..

Closed-captioned.

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