The Apple experience : secrets to building insanely great customer service / Carmine Gallo. 6
By: Gallo, Carmine. 4 0 16 [, ] | [, ] |
Contributor(s): 5 6 [] |
Language: Unknown language code Summary language: Unknown language code Original language: Unknown language code Series: ; New York : McGraw-Hill, ©201246Edition: Description: 24 cm xviii, 234 pages : illustrationsContent type: text Media type: unmediated Carrier type: volumeISBN: 9780071793209 (hardback : alk. paper)ISSN: 2Other title: 6 []Uniform titles: | | Subject(s): -- 2 -- 0 -- -- | -- 2 -- 0 -- 6 -- | 2 0 -- | -- -- 20 -- | | -- -- Customer services.;Consumer satisfaction.;Creative thinking. -- -- -- | -- -- -- 20 -- --Genre/Form: -- 2 -- Additional physical formats: DDC classification: | 658.812 G137a 2012 LOC classification: | | 2Other classification:| Item type | Current location | Home library | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|
| Book | PLM | PLM Graduate School Library | Graduate School-Circulating | HF 5415.5 .G35 2012 (Browse shelf) | Available | CD5506 | ||
| Book | PLM | PLM Graduate School Library | Graduate School-Circulating | HF 5415.5 .G35 2012 (Browse shelf) | Available | GD4416 | ||
| Book | PLM | PLM Graduate School Library | Graduate School-Circulating | HF 5415.5 .G35 2012 (Browse shelf) | Available | GD4417 | ||
| Book | PLM | PLM Graduate School Library | Graduate School-Circulating | HF 5415.5 .G35 2012 (Browse shelf) | Available | GD4418 |
Browsing PLM Shelves , Shelving location: Graduate School Library , Collection code: Graduate School-Circulating Close shelf browser
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| HF 5415.5 .C43 1995 Satisfying internal customers first : a practical guide to improving internal and external customer satisfaction / | HF 5415.5 .C66 1993 Sustaining knock your socks off service / | HF 5415.5 .G35 2012 The Apple experience : secrets to building insanely great customer service / | HF 5415.5 .G35 2012 The Apple experience : secrets to building insanely great customer service / | HF 5415.5 .G35 2012 The Apple experience : secrets to building insanely great customer service / | HF 5415.5 .G35 2012 The Apple experience : secrets to building insanely great customer service / | HF 5415.5 .H47 1997 The service profit chain : how leading companies link profit and growth to loyalty, satisfaction, and value / |
Includes index. 56
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