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Work - Related Stress : Coping Strategies of Frontline Hotel Employees in Ghana. 6

By: 4 0 16, [, ] | [, ] |

Contributor(s): Anatolia. 28 (2) : June 2017. pp. 197-208 5 6 [] |

Language: Unknown language code Summary language: Unknown language code Original language: Unknown language code Series: ; 46Edition: Description: Content type: text Media type: unmediated Carrier type: volumeISBN: ISSN: 2Other title: 6 []Uniform titles: | | Related works: 1 40 George Kwame Adu-Frimpong. Sampson Wireko-Gyebi, 6 []Subject(s): -- Work-Related Stress, -- 0 -- Coping. -- | -- 2 -- 0 -- 6 -- | 2 0 -- | -- -- 20 -- | | -- -- Frontline Hotel Employees. -- -- -- | -- -- -- 20 -- --Genre/Form: -- 2 -- Additional physical formats: DDC classification: | LOC classification: | | 2Other classification:

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Item type	Current location	Home library	Collection	Call number	Status	Date due	Barcode	Item holds
Book	PLM	PLM Periodicals Section	Periodicals	G155.A1.A53.2017 (Browse shelf)	Available		PER1837G

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ABSTRACT : Research has revealed that frontline hotel employees experience work-related stress. However, there is dearth of research on coping strategies employed by these employees in the Kumasi metropolis. The paper, therefore, examines the coping strategies used by frontline hotel employees. Questionnaires were administered to 296 respondents. Majority of the respondents employ problem-focused strategies included drug and alcohol use. With the exeception of educational level and problem-focused coping strategy, there were no statistically significant differences between the remaining socio- demographics and problem-focused and emotion-focused strategies employed. The use of drugs and alcohol as coping strategies should be discouraged. 56

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