TY - BOOK AU - Lucas, Henry C. AU - ED - ED - ED - ED - SN - 72297638 SN - 2 PY - 2000///];copyright 2000.46 CY - Boston PB - Irwin/McGraw-Hill KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Management KW - Management information systems.;Information technology N1 - Includes bibliographical references (p. 713-718) and index; 5 ER -