TY - BOOK AU - Jones, Gareth R. AU - George, Jennifer M. ED - ED - ED - ED - SN - 9780078029530 (alk. paper) SN - 2 PY - 2014///];copyright 201446 CY - New York, NY PB - McGraw-Hill/Irwin KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Management N1 - Includes indexes; 5 ER -