TY - BOOK AU - Hinkle, Deborah A. AU - ED - ED - ED - ED - TI - : a professional approach SN - 9780073519197 (paperback : alk. paper) SN - 2 PY - 2008///;copyright 200846 CY - Boston PB - McGraw-Hill Higher Education KW - KW - 2 KW - 0 KW - 6 KW - Microsoft Word KW - 20 KW - Word processing N1 - Includes index; 5 ER -