TY - BOOK AU - Adler, Ronald B. AU - Towne, Neil, ED - ED - ED - ED - SN - 0534549861(hardbound) SN - 2 PY - 2003///;copyright 2003.46 CY - Australia:;Belmont, CA PB - Thomson/Wadsworth KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Interpersonal communication KW - Textbooks N1 - Includes bibliographical references (p. [452]-471) and indexes; 5 ER -