TY - BOOK AU - AU - Zuzelo, Patti Rager. ED - ED - ED - ED - SN - 9780763761141 (paperback : alkaline paper) SN - 2 PY - 2010///];copyright 201046 CY - Sudbury, Massachusetts PB - Jones and Bartlett Publishers KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Nurse practitioners;Nursing;Nurse Clinicians.;Nurse's Role.;Nursing Care KW - Handbooks, manuals, etc.;Handbooks, manuals, etc N1 - Includes bibliographical references and index; Strategic career planning : professional and personal development / Patti Rager Zuzelo -- Communication strategies and tips : avoiding problems; achieving desired results / Patti Rager Zuzelo -- Influencing healthcare quality : education patients, nurses, and students / Patti Rager Zuzelo -- Exemplar : creating and recognizing excellence (CARE) program / Jill Stunkard -- Mastering performance appraisal : tips for the CNS / Patti Rager Zuzelo -- CNSs and difficult clinician-patient situations : strategies for success / Zane Robinson Wolf -- The clinical nurse specialist consultant role : issues and pragmatics / Janice M. Beitz -- Workplace violence : creating and sustaining a healthy place to work / Patti Rager Zuzelo -- Influencing outcomes: improving quality at the point-of-care / Patti Rager Zuzelo -- Patient safety : preventing unintended consequences and reducing errors / Patti Rager Zuzelo -- The basics of nursing business / Patti Rager Zuzelo; 5 ER -