TY  - BOOK
AU  - 
AU  - Pearson, Judy C.
ED  - 
ED  - 
ED  - 
ED  - 
SN  - 0072560053 (pbk. : alk. paper);0072564768 (pbk. : annotated instructor's edition)
SN  - 2
PY  - 2003///];copyright 2003.46
CY  - Boston, Mass.
PB  - McGraw-Hill
KW  - 
KW  - 2
KW  - 0
KW  - 6
KW  - 20
KW  - Communication
N1  - Includes bibliographical references and index; 5
ER  -