Interplay : the process of interpersonal communication / 6
6
Ronald B. Adler [and three others].
- Second Canadian edition.
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- xiv, 418 pages : illustrations (some colored) 26 cm
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Includes bibliographical references and indexes.
Interpersonal process -- Culture and communication -- Communication and the self -- Perceiving others -- Language -- Nonverbal communication -- Listening : understanding and supporting others -- Emotions -- Dynamics of interpersonal relationships -- Communication climate -- Managing conflict -- Communication in families and at work.