TY - BOOK AU - Knapp, Michael Chris, AU - ED - ED - ED - ED - TI - : real issues and cases SN - 0-324-07469-7 (paperback) SN - 2 PY - 2003///46 CY - Australia PB - Thomson/South-Western KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Case studies KW - Electronic commerce.;Electronic commerce KW - sears;sears0 N1 - Includes bibliographical references and index; 5 ER -