TY  - BOOK
AU  - McCroskey, James C.
AU  - 
ED  - 
ED  - 
ED  - 
ED  - 
SN  - 0134954742 (pbk.)
SN  - 2
PY  - 0000///46
CY  - 
PB  - 
KW  - 
KW  - 2
KW  - 0
KW  - 6
KW  - 20
KW  - Oral communication
N1  - Includes bibliographical references and indexes; 5
ER  -