TY - BOOK AU - Koprowska, Juliet, AU - ED - ED - ED - ED - SN - 9781446282328 (paperback) SN - 2 PY - 2014///]46 CY - Los Angeles PB - Sage KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Practice KW - Communication in social work.;Interpersonal relations.;Social service N1 - Previous edition: Exeter: Learning Matters, 2010; Includes bibliographical references (pages 215-225) and index; 5 ER -