TY - BOOK AU - Engleberg, Isa N. AU - Wynn, Dianna, ED - ED - ED - ED - SN - 9780205110384 (paperback) SN - 2 PY - 2013///;[2013]46 CY - Boston :;Boston PB - Pearson,;Pearson KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Interpersonal communication.;Communication KW - sears;sears0 N1 - Includes bibliographical references (p. 341-353) and index; 5 ER -