TY - BOOK AU - Richmond, Virginia P., AU - McCroskey, James C., ED - ED - ED - ED - TI - : apprehension, avoidance, and effectiveness SN - 0-205-27982-1 (paperback) SN - 2 PY - 1998///46 CY - Boston PB - Allyn and Bacon KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Interpersonal relations.;Interpersonal communication KW - sears;sears0 N1 - Includes bibliographical references (p. 113-122) and indexes; An overview of human communication -- Misconceptions about communication -- Shyness: The behavior of not communicating -- Scared speeechless: The fear of communication -- Quiet vs. talkative people: How they behave and how others perceive them -- Communication avoidance and communication effectiveness -- Reducing apprehension and anxiety about communication; 5 ER -