TY  - BOOK
AU  - Westra, Matthew,
AU  - 
ED  - 
ED  - 
ED  - 
ED  - 
SN  - 534340075
SN  - 2
PY  - 1996///];copyright 1996.46
CY  - Pacific Grove, CA
PB  - Brooks/Cole Pub.
KW  - 
KW  - 2
KW  - 0
KW  - 6
KW  - 20
KW  - Public speaking.;Oral communication.;Listening
N1  - Includes bibliographical references (p. 153-154) and index; 5
ER  -