TY - BOOK AU - AU - Bartlett, Steve.;Burton, Diana ED - ED - ED - ED - TI - : essential issues SN - 0761940502 (pbk.) SN - 2 PY - 2003///46 CY - London :;Thousand Oaks, Calif PB - P. Chapman Pub. ;;SAGE Publications KW - KW - 2 KW - 0 KW - 6 KW - 20 N1 - Includes bibliographical references and index; 5 ER -