TY - BOOK AU - Sheppardson, Chris, AU - Gibson, Heather, ED - ED - ED - ED - SN - 9781906884499 (paperback) SN - 2 PY - 2011///46 CY - Oxford PB - Goodfellow Publishers KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Management KW - Hospitality industry;Entrepreneurship N1 - Includes indexes; Leadership -- Entrepreneurship -- Leaders and Entrepreneurs; 5 ER -