TY - BOOK AU - Sharma, Monica. AU - ED - ED - ED - ED - SN - 9789381460016 (hardback) SN - 2 PY - 2013///;©201346 CY - New Delhi :;New Delhi PB - Centrum Press,;Centrum Press KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Hospitality industry - Marketing.;Branding (Marketing) KW - sears;sears0 N1 - Includes index; 5 ER -