TY - BOOK AU - Jennings, Lucy Mae, AU - ED - ED - ED - ED - SN - 137977468 SN - 2 PY - 1983///];copyright 198346 CY - Englewood Cliffs, N.J. PB - Prentice-Hall KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Handbooks, manuals, etc.;Handbooks, manuals, etc KW - Office practice;Secretaries N1 - Includes index; Bibliography: p. 560-562; 5 ER -