TY - BOOK AU - Gordon, Judith R. AU - ED - ED - ED - ED - TI - : a diagnostic approach SN - 139228241 SN - 2 PY - 1999///];copyright 1999.46 CY - Upper Saddle River, N.J. PB - Prentice Hall KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Organizational behavior N1 - Includes bibliographical references (p. 497-536) and indexes; 5 ER -