TY - BOOK AU - Baltzan, Paige. AU - Phillips, Amy ED - ED - ED - ED - SN - 9780071287586;0073376728 (alk. paper) SN - 2 PY - 2009///];copyright 2009.46 CY - Boston PB - McGraw-Hill Irwin KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Management.;Data processing KW - Information technology;Industrial management;Management information systems.;Electronic commerce N1 - Includes bibliographical references (p. 344-348) and index; Information systems in business -- Strategic decision making -- E-business -- Ethics and information security -- IT architectures -- Databases and data warehouses -- Networks, telecommunications, and wireless computing -- Supply chain management -- Customer relationship management -- Enterprise resource planning and collaboration systems; 5 ER -