TY - BOOK AU - O'Brien, James A., AU - Marakas, George M. ED - ED - ED - ED - SN - 9780071280433;0073376760 (alk. paper) SN - 2 PY - 2009///];copyright 2009.46 CY - Boston PB - McGraw-Hill Irwin KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Management information systems N1 - Includes bibliographical references (p. 613-622) and indexes; 5 ER -