TY - BOOK AU - Barrett, Deborah, AU - ED - ED - ED - ED - SN - 9780071267427 (paperback) SN - 2 PY - 2011///;copyright 201146 CY - Boston PB - McGraw-Hill KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Communication in management.;Communication in organizations.;Business communication.;Leadership N1 - Includes bibliographical references and index; 5 ER -