TY - BOOK AU - Bowman, Joel P. AU - Branchaw, Bernadine P., ED - ED - ED - ED - SN - 64537099 SN - 2 PY - 1977///];copyright 1977.46 CY - San Francisco PB - Canfield Press KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Business communication N1 - Includes bibliographies and index; 5 ER -