TY - BOOK AU - Miller, Katherine, AU - ED - ED - ED - ED - TI - : approaches and processes SN - 534561446 SN - 2 PY - 2003///;copyright 1995.46 CY - Australia PB - Thomson KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Communication in organizations.;Communication in personnel management.;Interpersonal communication.;Communication in organizations KW - Case studies N1 - Includes bibliographical references (p. 309-334) and indexes; 5 ER -