TY - BOOK AU - Keller, Paul A. AU - ED - ED - ED - ED - SN - 9780071742498 (paperback) SN - 2 PY - 2011///;copyright 201146 CY - New York PB - McGraw-Hill KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Statistical methods KW - Process control KW - sears0 N1 - Includes bibliographical references (p. 289-290) and index; 1. Analyzing process data : The application of statistics to processes ; A process defined ; Population versus process statistics ; Statistical process control concepts ; Requirements versus control ; Control chart interpretation ; Reaction to special cause variation ; Interpretation relative to requirements -- 2. Data collection : Data properties ; Metrics ; Chart selection ; Sampling requirements -- 3. Determining suitability to requirements : Overview ; Capability indices assuming normality of process data ; Interpretation ; Estimating process variation ; Errors in estimating process capability ; Identifying non-normality in process data ; Capability estimates for non-normal processes -- Process performance indices -- 4. Attribute control charts : Description and use ; Interpretation ; Sampling considerations -- 5. X charts : Chart construction ; Interpretation -- 6. Charts for individuals data : Description and use -- 7. Process improvement : Overview ; Stratification ; Regression analysis ; Residuals analysis ; Multiple regression ; Designed experiments -- 8. Measurement systems analysis : Overview ; Stability ; Linearity ; Repeatability & reproducibility (R&R) -- 9. Questions and examples from practitioners : Lean six sigma/quality management concerns ; Sampling considerations ; Attribute chart examples ; Histograms and process capability ; Variable chart examples -- Appendix: Control chart constants; 5 ER -