TY - BOOK AU - Chaston, Ian. AU - Mangles, Terry, ED - ED - ED - ED - SN - 0333990307;0333980751 (pbk.) SN - 2 PY - 2002///46 CY - Houndmills, Basingstoke, Hampshire ;;New York PB - Palgrave KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Management KW - Marketing;Small business marketing N1 - Includes bibliographical references and index; 5 ER -