TY - BOOK AU - Dwyer, F. Robert. AU - Tanner, John F. ED - ED - ED - ED - TI - : connecting strategy, relationships, and learning SN - 9780071263436;0073529907 (alk. paper) SN - 2 PY - 2009///];copyright 2009.46 CY - Boston PB - McGraw-Hill Irwin KW - KW - 2 KW - 0 KW - 6 KW - 20 KW - Marketing N1 - Includes bibliographical references (p. 653-661) and index; 5 ER -